Refund Policy
Last updated: June 11, 2026
We want you to feel confident purchasing Aicitemap. Your purchase is covered by a 30-day money-back guarantee.
30-day guarantee
If you are not satisfied with your purchase, email us within 30 days of your purchase date and we will provide a full refund.
How to request a refund
Send your refund request to either:
Please include the email address used for purchase and, if available, your Stripe receipt or order confirmation.
Processing time
Approved refunds are processed back to the original payment method. Bank and card processing times may vary depending on Stripe and your payment provider.
Digital access after refund
After a refund is issued, your right to use the purchased digital product and companion files ends.
Contact
For refund questions, contact alexandra@aicitemap.com or stefanie@aicitemap.com.